This privacy notice tells you what to expect us to do with your personal information when you interact with our website, dippletipple.com. It also explains our use of cookies.
On this page you will find:
- Our contact information
- Information about your rights under data protection legislation
- Information we collect when you browse our website, when you sign up to our mailing list or when you make a purchase
- Information about cookies
This Privacy Notice is regularly reviewed and updated when necessary. We last updated this notice on <DATE>.
There are three ways you can interact with the website and we consider each of these separately below:
- Browsing
- Signing up to our Mailing List
- Making a Purchase
Our Contact Details
DCLL Limited is the controller for the personal information we process, unless otherwise stated.
You can contact us by email at info@deadseadream.com or by post at Tavistock House South, Tavistock Square, London WC1H 9LG, England.
All personal data that we collect is shared with our marketing agency and other business service providers, who act as processors, handling your data according to our instructions.
We hope that we can satisfy any queries you may have about the way we process your data. However, if you have unresolved concerns you also have the right to complain to data protection authorities (in the UK, the Information Commissioner’s Office). You can call the ICO on 0303 123 1113 or go to their website: https://ico.org.uk/make-a-complaint/.
Your Data Protection Rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing
You have the right to object to processing if we are able to process your information in our legitimate interests. We will stop processing your personal data unless we have compelling reasons which override your interests.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
Consent
You also have the right to withdraw consent for any processing for which our legal basis is consent. In this case we would stop processing without undue delay.
Data Sharing
We share data with certain providers, who store data on servers in the USA – see below for details. These providers and their privacy policies are:
WP Engine – https://wpengine.com/legal/privacy
Klaviyo – https://www.klaviyo.com/privacy/dpa
Square Payments – https://squareup.com/gb/en/legal/general/privacy-no-account
We might share anonymous data with the companies we work with. This data will include sales patterns, demographic information and other information that won’t relate to any individual.
When you browse our website
We automatically collect and process personal data from all users of our website as described in the table below:
| Personal Data | Purpose | Legal Basis | Retention Period | Sharing |
| Technical data, including IP address, device and browser information | Maintaining security and load balancing of our systems | Legitimate interest (running a secure website) | Shared with our appointed digital service providers. |
When you sign up to our Mailing List
If you sign up to our mailing list we collect and process your personal data as shown in the table below:
| Personal Data | Purpose | Legal Basis | Retention Period | Sharing |
| Name, email address | Sending tracked emails about the business, products and events | ConsentOrDuring checkout, legitimate interest (direct marketing) and soft opt-in. | As long as you are actively opening email and up to 12 months after the last open/engagement | Shared with our appointed digital service providers. |
| Email address, links clicked and emails opened | Used to monitor your reaction to our emails for determining whether you are still engaging with us | Consent | As long as you are actively opening email and up to 12 months after the last open/engagement | Shared with our appointed digital service providers. |
If you’ve accepted tracking we build a profile around your email address. Your profile allows us to track purchases and behaviour on our website to send you more relevant information about our products and offers.
When you make a Purchase
If you make a purchase from our website, we collect and process your personal data as shown in the table below:
| Personal Data | Purpose | Legal Basis | Retention Period | Sharing |
| Technical data, including IP address, device and browser information | To provide functionality during checkout | Legitimate interest | Shared with our appointed digital service providers, who provide checkout functionality. | |
| Name, email address, address, product purchased, phone number (optional) | To process and deliver your order. For record keeping. | Contract Legal obligation | Shared with our appointed digital service providers. |
DCLL Limited does not collect or process any of your payment card details. These are processed on our behalf by Stripe.